Privacy Policy

Effective Date: October 4, 2025
Last Updated: October 4, 2025

Your Space Back (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, schedule a pickup, or use our junk removal and hauling services.

1. Information We Collect

We collect only the information necessary to provide and improve our services. This may include:

• Contact details: name, phone number, email address, and service address

• Service details: items to be removed, photos you upload for estimates, and preferred appointment times

• Payment information: processed securely through our payment partners (we do not store full card details)

• Communication history: emails, texts, or form submissions related to your service request

• Website data: general analytics such as pages visited, browser type, and approximate location to help us understand how visitors use our site

• 
  

2. How We Use Your Information

Your information is used to:

• Schedule and complete junk removal services

• Provide accurate estimates and invoices

• Communicate about bookings, updates, or rescheduling

• Process payments securely

• Improve our website, operations, and customer experience

• Comply with legal or insurance requirements

We never sell or rent your personal information.

3. Sharing of Information

We may share limited information only when necessary to complete your service:

• With payment processors (for secure payment collection)

• With disposal, donation, or recycling partners (to complete removal responsibly)

• With insurers or contractors if required by law or liability claims

All third parties are expected to maintain the same level of data protection we do.

4. Data Storage & Security

We use industry-standard safeguards to protect your data, including encrypted connections, password protection, and limited employee access.
Data is stored securely and only for as long as needed to fulfill your service or meet legal obligations.

5. Your Rights

You have the right to:

• Request a copy of your personal data

• Ask us to correct or delete your information

• Withdraw consent to marketing or service communications at any time

Requests can be sent to [Insert Your Business Email].

6. Cookies & Website Tracking

Our website may use cookies or analytics tools (like Google Analytics) to measure traffic and performance.
Cookies help us improve site function and do not collect personal details.
You can disable cookies in your browser settings if you prefer.

7. Updates to This Policy

Your Space Back may update this Privacy Policy from time to time.
Any changes will be posted on our website with a new “Last Updated” date.
Continued use of our services after updates means you accept the revised policy.